We have a professional online working process via Zalo, Zoom, or Email. Geographic distance does not affect the quality of our work. On the contrary, having the technical team in Vietnam helps you save significant costs compared to hiring an agency in Australia, while we also provide flexible support across both Vietnam and Australia time zones.

No. At VUTA, we provide a transparent payment schedule (usually a 50% deposit to start the project). You only pay the remaining balance after the website/product has been delivered and you are completely satisfied with the results.

Absolutely. VUTA designs an extremely intuitive and simple management system. Upon handover, we provide a complete set of step‑by‑step tutorial videos in Vietnamese. In addition, our support team is always ready to assist you with content updates if you are too busy.

Depending on the complexity, the average time is 7–14 working days for a standard business or e-commerce website. For larger projects (such as e-commerce platforms or apps), the timeline can range from 3–4 weeks. We always commit to meeting the deadlines agreed upon in the contract.

We guarantee 100% Mobile Friendly. We understand that more than 80% of customers in Australia search for services via mobile phones, so the website is optimized to display beautifully on all devices (iPhone, iPad, Android).

A website requires two types of annual maintenance fees to operate: Domain and Hosting. VUTA will assist you with registration and remind you of renewals on time so your website is never interrupted. There are no other hidden fees.

VUTA provides lifetime technical warranty for all websites we design (when hosted on VUTA’s hosting). In case of any incident, our technical team will immediately fix and resolve the issue completely free of charge.